Terms and Conditions
These Terms and Conditions form the basis of the contract between you (the client) and me (Sarah Lee Screen, the photographer) and are legally binding.
Please ensure that you read them prior to finalising your booking.
* Where specific agreements have been made in relation to your individual booking
* When booking a promotional session or package with specific terms & conditions published alongside the package information
those terms will supersede any applicable Terms & Conditions listed below.
Prices and special offers may be subject to change without prior notice.
If you have already made a booking while a lower price or particular special offer was in place I will always honour that price for both your photoshoot and for any products that are ordered within two months of your session.
Any orders made more than two months after your photoshoot may be charged at the rates that are in place at the time of placing that order.
I accept payment by all major cards, cash, cheque, Bank Transfer or Paypal.
Unless different payment terms are specifically agreed:
> Payment for your photography package is due on or before the day of your session (at the time of your first photoshoot for multi-session packages)
> Payment for any additional prints or products is due at the time of placing your order.
> Your Consultation
Before your photoshoot I will always have a consultation with you either by EMail, telephone or in person. At this point you should make me aware of any specific shots that you want and of any other special requirements. While I will try to accommodate any requests made on the day of your session I can't guarantee that it will always be possible.
> Your Photography Package
Included within your Photography Package (unless specified otherwise) :
> A one to one consultation with Sarah Lee Screen about your specific requirements
> Your photoshoot at the location of your choice
> Initial processing of your images and presentation in a password protected client gallery for your viewing
> Final re-touching of any images selected for product purchases
> High quality professional prints or products of your choice either delivered to your door or available for collection from the studio (to the value specified in each individual package)
The price of the package also covers :
administration and preparation costs prior to your photoshoot | my time and expertise for both the duration of your shoot and in post processing | the use of any props | Any and all other expenses which I may incur in carrying out the session (unless explicitly agreed otherwise at the time of booking)
> Your Photoshoot
Please make sure that you allow sufficient time for the completion of your session. The time required for your appointment will be noted on your booking confirmation.
Every session will result in at least 22* finished, edited images for you to choose from and where appropriate they will be presented in a choice of both colour and black & white). During the course of the session, I will always take more photographs than you'll see processed in your final gallery. Some of these will be test shots and some will be duplicate versions of the same set up to allow me to choose and process the best version. All unused shots are deleted from my hard-drive following the upload of finalised images to your gallery for viewing.
* The number of images may vary for promotional packages and commissions for specific events or occasions. In these instances details will be published alongside the promotion and/or specifically agreed with you in writing prior to the shoot.
Within 10 working days of your photoshoot I will contact you by EMail to inform you that your photographs have been processed. You will then be given access to a password protected online gallery so that you can view your images and choose the prints and products that you'd like to order.
All processed images are kept on file at Sarah Lee Photography for 12 months and you will be able to continue placing orders against your photoshoot for this duration.
Please also refer to any specific terms published alongside promotional packages, which may differ from the above.
> Prints and Products
Prior to sending your chosen images to print each one will be individually processed and cropped in order to optimise it specifically for your chosen print size or product.
A full list of available products, prices and delivery timescales can be found here. Please note that the timescales given are the longest possible lead times taking peak periods into account. In most cases, the turnaround time will be significantly shorter. All prices quoted are inclusive of postage and packaging.
> What if something goes wrong?
We all know that life doesn't always go to plan. Children get ill, bad weather can cause disruptions and sometimes things just happen that are out of our control.
Postponing / cancelling your session
If you need to postpone your photoshoot please try to give me as much notice as possible and I'll reschedule it for a more suitable time.
In the event of a complete cancellation, 2 days notice is required in order to guarantee a full refund. After that time period, preparation costs may already have been incurred in which case a £20 cancellation fee will become payable.
If I find myself unable to fulfill a booking due to accident, illness or other circumstances beyond my control I will always give you as much advance notice as possible and whenever I can I'll offer an alternative date and time that's convenient for you. In circumstances where rescheduling is not possible you'll receive a full refund of any monies already paid and if requested I'll also use my contacts to assist in sourcing another photographer to provide an equivalent service at a similar price. *(Note1)
On the day of your session
During your photoshoot I will do all that I can to ensure that it's a relaxed and enjoyable session and that I bring out the best in every possible set up. There are, however, some things that I can't control. For example, the willingness of young children to be photographed or weather conditions during outdoor sessions may have an effect on the number of images produced or my ability to deliver the exact shots that you requested. While I can take no responsibility for these factors, I'll work with you on the day to make sure that no matter what, you still receive special images to treasure.
In advance of the session I will have already done everything possible to mitigate against technical or mechanical failure and made sure that I have back-up equipment available. However, in the unlikely event that I'm prevented from completing a shoot or delivering your finished images, I will provide either a full or partial refund or a second photoshoot free of charge (as appropriate under the circumstances).
Please also note that I'm reliant on third parties (printers / postal services etc) for delivering part of your package. Where appropriate their terms and conditions also apply and on occasion there may be delays or disruptions at their end. This may have an effect on the final delivery date of your products. While I will always do everything within my power to work around this and/or make alternative arrangements, these situations are beyond my control and I can take no responsibility for any resulting delays.
*Note 1 : In these circumstances my liability shall be limited to a full refund of any monies already paid. At the point of refund, our contract will be discharged and where a replacement photographer is sourced any new contract shall be between you and that photographer. I can accept no responsibility for alternative arrangements between you and a third party - you will be responsible for paying the replacement photographer's fees and for agreeing the specific terms of that contract.
> Allergy Advice
All blankets and fabrics used during your photoshoot will be freshly washed prior to your session.
I currently use Fairy Non Bio washing tablets and fabric softener, so please tell me in advance of the session if you have any concerns about skin allergies for either yourself or your little ones.
> Use of Images
I take pride in what I do, so from time to time I may use images from your photoshoot to update my portfolio or for marketing purposes.
If you do NOT wish your images to be used in this way please inform me at the time of your photoshoot.
NB: Pregnancy photographs are by nature private and personal to you and they will never be shown publicly without your prior and specific consent.
In all instances copyright of any images produced by Sarah Lee Screen remains with the photographer / artist.
Images may NOT be reproduced, edited or displayed online without express permission.
These Terms and Conditions do not affect your statutory rights.
© Copyright Sarah Lee Photography